JOYNOTES
The notes write themselves. The right support surfaces in real time.
JoyNotes is the only ambient voice transcription that, in real time, scans the Joy Marketplace and surfaces neighbourhood opportunities matched to the person's wider determinants of health. It does not just save clinician time: it reduces demand and improves health between appointments.
The moment that usually gets missed
Every consultation carries context that is easy to miss. Someone presents with musculoskeletal pain, and also mentions they have recently retired, do not leave the house as much as they used to, and their weight is creeping up. That is the moment to connect them to something that gets them active again, and nip it in the bud.
JoyNotes listens during the conversation, with consent, and as it drafts the note it picks up the wider determinants of health mentioned in passing. It matches them in real time to local community services in the Joy Marketplace, and surfaces the opportunity before the appointment ends.
"A little rudder far from the rocks beats a lot of rudder close to them."
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Notes written as you talk: a clear, structured draft note in seconds
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Real-time marketplace scan: surfaces neighbourhood opportunities matched to wider determinants of health
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Built for social prescribing: what matters to the person, agreed actions, referrals made, follow-up plans
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You stay in control: nothing is saved without review
We go further than productivity
Most ambient transcription tools stop at saving time and easing clinician workload. Joy does that too, and goes further. By scanning the Joy Marketplace in real time and surfacing matched community opportunities during the consultation, JoyNotes actively reduces future demand and improves people's health and life expectancy between appointments.
Make every contact count is not just a slogan. It is what happens when the note-taking is also looking out for the person.
Part of the same loop
JoyNotes drafts straight into Joy Case Management, so the note, the referral and the outcome capture all live in one record. Pair it with Joy Health Checks for the prevention moment that the NHS Health Check creates: the check surfaces the risk factors, JoyNotes picks up what comes up in the conversation, and together they make sure no opportunity gets missed. It sits alongside Joy Chat, the WhatsApp-based link worker, and the rest of the Joy platform.
See what Joy could do in your area.
Talk to our team about your neighbourhood, your data and your priorities. Not ready for a call? Start with the evidence.